Operations Executive

About Skibound & Travelbound

Skibound 

Skibound is the leading provider of snow sport trips to schools and colleges in the UK, with over 35 years’ experience of running trips to the finest resorts in Europe and North America. 

Their dedicated team offer the highest level of planning and advice, with in-depth resort knowledge and long standing partnerships to find and deliver the perfect ski trip. 

As passionate skiers, their aim is to ensure every student and teacher returns home with a sense of accomplishment, an enriched view of self and a love of skiing that will last a lifetime. 

Travelbound 

With more than 30 years’ experience, Travelbound are the industry leaders in high quality, subject-led tours for schools, universities, colleges, and clubs. 

With bespoke itineraries to incredible worldwide destinations, and their exclusive Chateau du Molay in Normandy, Travelbound tailor every tour to meet your specific educational and cultural requirements.  

Whether it’s a History Trip to New York & Washington, introducing Art & Design students to Paris, or organising orchestra and choir performance tours in Italy, every detail will be taken care of to create a truly tailormade, inspiring learning experience. 

What you’ll be doing

Working closely with Austria Overseas Operations, UK Operations & UK Administration teams, you will be assisting with the effective delivery of a variety of tasks. These will include but are not limited to the following: 

• Assist with loading group information onto our Travelink booking system
• Verify that bookings are updated with all amendments to help ensure margins are accurate 
• Assist the overseas operations team in making reservations of evening entertainments with particular ski focus in Austria. (SKI)
• Drafting, booking and creating final itineraries for Educational Tours, liaising with the customers to ensure trip satisfaction (Travelbound)
• Help check and prepare documents for groups including booking confirmations, Atol certificates and travel itineraries & send it a timely manner
• Assist with the accurate loading of names lists as required
• Setting up appropriate payment forms from supplier invoices  
• Monitor credit control on bookings, ensuring balance payments are made on time
• Be available for overseas travel as required
• Assist with any other tasks across the administration and operations team as required

What we are looking for

• Proven administration, communicational & logistics experience
• Proven experience in both MS Word and Excel 
• An understanding and interest in educational travel 
• Experience in dealing with invoicing and payments
• Strong organisational skills and ability to work independently and as part of a team 
• Commercial awareness and strong numeracy ability 
• Ability to work well under pressure and to deadlines 
• Accurate and enthusiastic approach 
• Flexible approach to assist in all areas of business as required 
• Knowledge of German language is preferable but is not essential

Some of the benefits

• Hybrid working pattern between our office and homeworking
• Annual Bonus scheme
• Opportunities to travel overseas on familiarisation trips
• 25 days of annual leave plus public holidays and a bonus day off for your birthday; we also have a tenure based annual leave benefit, up to a maximum of an additional 5 days depending on length of service
• Global recognition and reward programme
• Access to extensive online learning resources
• In-house training opportunities  
• Regular social events  
• Various employee discounts and offers, including discounted trips with our brands

We believe that people are happier and perform best when they are able to be their true selves and that diverse teams deliver better results.

We are committed to building an inclusive culture and embracing diversity in all its dimensions. This includes inspiring change through increasing awareness of unconscious bias.

Together we will cultivate a diverse, equitable and inclusive environment, where everyone can flourish.